FAQs

1. What types of pet accessories does Quipetix offer?

Quipetix specializes in luxury pet accessories. We offer a wide range of stylish and comfortable products for pets of all sizes, including our Carrier Handbag Pet and Pet Bed.

2. What are the key features of Quipetix products?

At Quipetix, we prioritize breathability, durability, and convenience in our products. Our pet accessories are designed to provide high-quality items that prioritize your pets' comfort and style.

3. What is Quipetix's return policy?

Quipetix has a 30-day return policy. If you are not satisfied with your purchase, you can request a return within 30 days of receiving your item. Please make sure the item is in the same condition as when you received it, unworn or unused, with tags, and in its original packaging. You will need the receipt or proof of purchase. To start a return, please contact us at info@quipetix.com.

4. How long does shipping take?

We offer worldwide shipping with free shipping on all orders. For orders within the USA, the estimated delivery time is 7-12 business days. For international orders, the estimated delivery time is 15-20 business days. Please note that these times may vary due to holidays and sale seasons. All orders are processed within 1-3 business days from the order date and shipped the next day after processing. Please contact us if you experience any unexpected delays.

5. Can I return personalized or custom items?

Unfortunately, we cannot accept returns for personalized or custom items. These items are specially made for you and cannot be resold. If you have any concerns about your specific item, please contact us for further assistance.